Shipping policy
Shipping Policy
Effective [EFFECTIVE DATE]
Orders ship within 3-5 business day, packed to protect the card, with tracking on every order. Orders placed after [CUTOFF TIME, e.g. 2 PM ET] or on weekends and holidays ship the next business day.
How we pack
- Raw singles: penny sleeve, top loader, team bag, and a bubble mailer. Never a plain envelope.
- Graded slabs: slab sleeve, bubble wrap, and a padded box.
- Sealed product: boxed with padding so corners and shrink wrap arrive intact.
Rates and times (United States)
|
Service |
Est. delivery |
Cost |
|---|---|---|
|
Tracked standard (USPS Ground Advantage) |
2 to 5 business days |
[RATE], free on orders over $75 |
|
Priority (USPS Priority Mail) |
1 to 3 business days |
[RATE] |
|
Insured signature delivery |
1 to 3 business days |
Required on orders over [$ AMOUNT] |
Delivery estimates come from the carrier and are not guaranteed.
International
[Choose one: "We ship to the US only." or "We ship internationally. Rates are shown at checkout. Customs duties and import taxes are paid by the buyer, and we cannot mark packages as gifts or under-declare value."]
Lost or damaged packages
If tracking hasn't updated in 7 days or your package arrives damaged, email [SUPPORT EMAIL] with your order number and photos. We'll file a claim with the carrier and replace or refund the order once the claim is resolved. Orders over [$ AMOUNT] ship insured with signature required. Once tracking shows a signed delivery, we can't replace the order.
Address problems
Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect address or a refused delivery, we'll refund the order minus shipping costs, or reship it once you pay the new shipping.